All Posts by Christina Littrell-Williams

Audio – Video – Podcasts Oh My! Insights on Getting Started with Kay Suthar, Make Your Mark Agency

Audio – Video – Podcasts Oh My! Insights on Getting Started with Kay Suthar, Make Your Mark Agency

Welcome to the Make It Happen Podcast, brought to you by Strategies for Small Businesses. 

Podcasts Podcasts Podcasts… are you ready? We are going to have an amazing guest today. Her name is Kay and she is a good friend of mine that I've met through my entrepreneurial journey. No, that was not easy to say. And she is amazing working with people in their podcasts  and getting them through certain different  hurdles along with getting them prepped to publish their podcasts.

I asked Kay to share more about herself and the one key thing that inspired her to start her podcast business and she let us know:

I'm super super excited to be here Now to answer your question  Honestly, it was a mixture of different things that happened by accident...  I didn't ever have the intention to build a podcast agency. But, there were two things. Number one,  I wanted to be famous,  right? As weird and kind of typical as that sounds, I did want to be famous!

And then the second thing was when I started speaking at events and to potential clients... They would turn around and say,  "Wow you have done so much with your podcast, I see you everywhere."  And at that point I was like, Oh my goodness. Yes. They want to work with me. They want to hire me. They would refer to me as the world's best kept secret. My heart was full and at the same time, my face dropped because I was realizing... Hold on. I'm not trying to build a business to be a secret! Right.  I want to be known everywhere. I want to be famous. Like what's going on here.  And then it was during lockdown. When I was like, Okay, somebody's got to change here.  But at that point, nothing was happening. Everything was on lockdown.

Everything was closed off from face to face, in person, meetings/gatherings/events. I've got to do something. I can't just go silent. And then I was like, okay, let me try this whole podcast and marketing myself.  People are talking about it. I'm listening to it. Like, let me see how this goes. And so I decided, let me try and set up being a guest on podcasts first and see how that goes. 

In the beginning, nobody would have me on their show. I wouldn't even get a no, like I just wouldn't get no responses at all. Just crickets.  I sat back and I told myself, well, what's going on here? Cause I know people are getting on podcasts. Why can't I get on anything? And then I kind of tweaked and strategized for about two to three months.

And then I got booked on a hundred podcasts in 60 days,  which was completely possible then, cause we're all stuck at home doing nothing anyway, right? So I was quite happy going on one podcast and another and another,  It was pretty easy,  but then the podcasters were turning around and saying to me, what's the name of your podcast?

Oh, darn it. I don't have one. Okay. Let me go create one.  I managed to create a podcast in 14 days.  Right. And at that point people were like, hold on a second. You're everywhere. What's going on? Like we see you on these different podcasts. Now you have your own podcast. You did it in 14 days. How are you doing this?

At that point I was like, oh, people need to know how to do this and be educated on it. And that's where the podcast agency came from, the Make Your Mark Agency. Right, so that's how it all came about. Now, all of a sudden, I'm everywhere, and I'm loving it, and yes, fame! I achieved my goal! AND my passion is helping others achieve theirs!

I invite you to go over to StrategiesForSmallBusinesses.com and download the Branding and Purpose Checklist. This will help you work through the questions you need to answer and really helps you have a focused dive into all of your Branding.

If you have any questions, remember we're always here for you. Just utilize the question button on the website and will get back to you.

Thank you

if you want more from Strategies For Small Businesses, #SFSB, stay connected by subscribing to our list and connecting in Facebook https://www.facebook.com/sfsbagency 

I love her story, and I shared a little of mine with her... You see, you're talking to a California girl, that, you know, Hollywood and all that stuff and I worked in Animation/Entertainment for 20 years, so, wanting to be famous, I totally get that dream.  A lot of people/entrepreneurs have the "I want everyone to know about me" dream, the difference is you made it happen. I mean, you wanted it, you might want to say, well, I'm not famous, but you are because girl, you are everywhere. Even today, I see you everywhere. And I love it because one of the best things is you don't let an obstacle stop you. I mean, since we've met and we've been friends for over a year now and we're secretly in each other's business, kind of poking around in things, you don't let something stop you. And what you just talked about was tribute to that.

You wanted something, you went after it, this happened, you got no's, you didn't give up. You didn't give up. And that's,  It's not typical and you didn't look at it as a negative, you looked at it as a challenge that you then jumped in head first.  And starting your own podcast in 14 days, you know what you're talking about when you advise people who come to work with you.

I continued asking her...  so when you say 14 days, what all do you count got completed in that 14 days....  Concept, design and recording one episode or was it even more than that? Kay responded

I'm not saying that it was a perfect podcast. Not at all, right? I was literally winging it. And it was not until more time went by that I started making tweaks and changes and fine tuned how it should work. I started seeing things that I shouldn't have been doing and all of this and so I got it out there in 14 days with a "starting" mentality and took it from there and it evolved to the successful podcast I have today.

I advise people to just put something out there. Look, I didn't even have my face on mine. My branding was completely different. The name was different like everything was completely different. I had to START somewhere so I recorded something like three or four episodes.  I just put it out there and I was like, let's just see how this goes and I'll just work the rest of it out. So as I put things out there and I said to myself, oh  This person noticed and this person noticed and oh now this person's asking me about how I did all of this.

Okay, let's just keep going. In the beginning, I was just doing guest episodes where I interviewed them. I would just ask people to come on my show and I could interview them. Very similar to what we are doing right now. I found that it was easier to get me started and some episodes recorded and content for my show because at that point I didn't really have any products or anything to sell…

I was determined and I was ready! I did my first episode and said, OK, let's get this podcast out. Once I started interviewing people, not only the people I interviewed but ones that were seeing me take action started asking me, how could I do this for them? And, and that's where the agency came from because I started doing it myself and then people were asking me how I did it and I became a person of influence!

Out of the need of others, I had things to sell. Just remember when I started, my goal and purpose was just about networking and bringing other guests on and building my network. In addition to building my audience, it also  how I've built my professional network, built my email list. Also it brought me loads of friendships and relationships where people are now partnering with me, JVing, collaborations, affiliates.

And that's important. One of the things that I'm a true advocate for is don't wait for it to be perfect because it will never be perfect. I mean, it's like people saying,  I'm waiting to have children until I can afford it. You will never be able to afford it. I promise you, starting over by adopting baby 4 years ago who is already eating like she's a 13 year old, you'll never be able to afford it. But It's  fear entrepreneurs have where they put off starting things and they stop in their tracks. That is what we both look to help them push through and DO IT.  Look, you did it, going back to you not letting it stop you. Let me put it out there because we can always make it better,  just start it - touch the program that you fear and do it. I encourage people when they're working with me. Touch it. Push the button. You won't break the program. You may not love it, but you can change it the next time. It's okay if you sent an email and you forgot to put their name in it. Just don't let it stop you. And I totally commend you for not waiting for it to be perfect and I value that in you. I know, you get people to take action and you walked that walk yourself.

It was a journey. Let me put it that way.  And my episodes in the beginning, like I was an awful host. I thought all I had to do was smile. And it was a creepy smile. That's all I did while the guest spoke, right? And I was like, I've gone back looking at them like, Oh my God, this is so creepy and it's so robotic, right?

What a great chat with Kay…. to hear more about her first episodes, her mistakes, AND how great it is now… Listen in or watch the video.  

AND Register for her upcoming Challenge - working with her is AMAZING!

By Opting in you are agreeing to receive communications from Strategies For Small Businesses.
You are welcome to unsubscribe at any time you feel we are not a good fit.


We encourage you to not only create that one-page business plan but to be sure to revisit it and set "evaluation" times throughout the year. Suggestion, consider participating in our "Have-Need-Do" Business Check-In. This is a 5-day business check-in program designed to help you align your actions with your business plan effectively. These are conducted throughout the year allowing for sufficient time to focus on evaluating what you "planned" and what is happening, the good and the not-so-good. We look forward to assisting you in refining your business strategies and achieving your goals. You can register for the 5-Day Have-Need-Do Business Check-in HERE 

We’d love to work with you in building your support team, whether it's SFSB or another company. We specialize in working as part of a team and building those relationships.

Strategies for Small Businesses is an agency with a laser-focus on strategies supporting small businesses both online and offline. Our support ranges from Brand Strategy to Marketing Strategy, to Task Implementation Strategy, to Team Management Strategy.

Business Building is Easier with Organization and Planning

Business Building is Easier with
Organization and Planning

I am a big supporter of being organized in your business. It does not matter if you are a single-preneur or if you have a business that has a team involved, a one-page business plan is a powerful tool for any small business owner. Unlike a traditional multi-page business plan, a one-page version is concise and focused, making it easier to create, understand, and use regularly. Here’s why having one in place—and reviewing it at least twice a year—is crucial:

1. Clarity and Focus

A one-page business plan distills the core elements of your business strategy into a simple, easy-to-read format. This helps you stay focused on your primary goals, target market, value proposition, and key strategies. With everything boiled down to a single page, it’s easier to see the big picture and ensure that every decision you make aligns with your overarching objectives.

2. Quick Reference

As your business evolves, you need to make decisions quickly. A one-page business plan serves as a quick reference that you can consult when faced with new opportunities or challenges. It’s a reminder of your business’s mission, goals, and strategies, helping you stay on course without getting sidetracked by less important tasks.

3. Efficiency in Reviewing and Updating

Reviewing and updating a one-page business plan is far less daunting than overhauling a traditional plan. By reviewing it at least twice a year, you can assess what’s working and what’s not, make necessary adjustments, and pivot as needed. This regular review process ensures that your business stays agile, allowing you to respond effectively to changes in the market, customer needs, or your own business objectives.

4. Time and Cost Savings

Staying on top of what’s working and what’s not by regularly reviewing your plan can save you significant time and money. By identifying and cutting out ineffective strategies early, you can allocate resources more efficiently. This proactive approach helps you avoid costly mistakes and ensures that your efforts are directed toward activities that truly drive growth.

5. Improved Decision-Making

When you have a clear, up-to-date understanding of your business plan, making informed decisions becomes easier. Whether it’s deciding on a new marketing strategy, expanding your product line, or adjusting your budget, the one-page plan provides the insights you need to make choices that are aligned with your business’s long-term goals.

In essence, a one-page business plan is more than just a document; it’s a living tool that guides your business. By reviewing and updating it regularly, you ensure that your business remains focused, efficient, and adaptable. This simple practice can lead to better decision-making, greater efficiency, and ultimately, more success in your business endeavors.

Get Started on YOUR One-Page Business Plan today:

Remember you are not alone!  The team and I are here to help you.  If you have any questions, please use the link to get on my calendar and let's get your business plan filled out or updated!

Use this link to schedule a complimentary session today.

So, what are you waiting for? Contact us today to get started!

We LOVE questions so please feel free to use one of the two modes within this website to reach us!

1. There's a “questions” form right here, use it and send us a question. We will get back to you within 24 hours!

2. You can also use the button and set up a quick call with me. It's absolutely free. I'd love to talk with you if you have questions about anything.


Connect with us on Facebook as well: 
https://www.facebook.com/sfsbagency


The Power of a One-Page Business Plan and Continuous Updates

The Power of a One-Page Business Plan and Continuous Updates

Welcome to the Make It Happen Podcast, brought to you by Strategies for Small Businesses. 

In today's podcast, we will delve into the significance of a one-page business plan and how consistently reviewing it and if needed updating it can benefit you in various ways. Many entrepreneurs may think that once they've created a business plan at the outset of their venture, they're finished with that aspect of planning. However, over time, the dynamics of your business can evolve significantly, making it crucial to revisit and revise your business plan periodically.

At the end of each year, we recommend that our clients review their business plans to align them with their upcoming goals and strategies for the new year. However, we also advocate for more frequent reviews, such as quarterly assessments. Regular reviews not only ensure that your plan stays relevant but also contribute to enhancing clarity and focus in your business endeavors.

One of the key advantages of a one-page business plan is its simplicity and accessibility. It serves as a concise roadmap that can be easily referenced and shared with stakeholders, including potential partners or investors during networking events. This document contains essential aspects for you to keep in mind while building your business, such as your business goals, target market, products or services offered, and financial projections.

Flexibility is another crucial aspect to consider when working with a business plan. Recognize that your business environment and strategies may evolve, requiring adjustments to your plan. Embracing this flexibility allows you to adapt to changing market conditions and opportunities effectively.

Decision-making becomes more streamlined and strategic with a well-defined business plan. It acts as a guiding framework, helping you evaluate new ideas or opportunities by assessing their alignment with your core business objectives. This process aids in prioritizing initiatives that contribute most effectively to your long-term vision.

Effective communication is facilitated by a clear and concise business plan. When you have a well-articulated plan, you can convey your business goals, strategies, and value proposition more confidently and persuasively to stakeholders, clients, and team members.

I invite you to go over to StrategiesForSmallBusinesses.com and download the Branding and Purpose Checklist. This will help you work through the questions you need to answer and really helps you have a focused dive into all of your Branding.

If you have any questions, remember we're always here for you. Just utilize the question button on the website and will get back to you.

Thank you

if you want more from Strategies For Small Businesses, #SFSB, stay connected by subscribing to our list and connecting in Facebook https://www.facebook.com/sfsbagency 

We provide a simple one-page business plan template that is easy to fill out and encourages clients to craft a narrative around their business goals and strategies. Whether you prefer a structured format or a more narrative approach, the key is to have a documented plan that guides your actions and decisions throughout the year.

By Opting in you are agreeing to receive communications from Strategies For Small Businesses.
You are welcome to unsubscribe at any time you feel we are not a good fit.


We encourage you to not only create that one-page business plan but to be sure to revisit it and set "evaluation" times throughout the year. Suggestion, consider participating in our "Have-Need-Do" Business Check-In. This is a 5-day business check-in program designed to help you align your actions with your business plan effectively. These are conducted throughout the year allowing for sufficient time to focus on evaluating what you "planned" and what is happening, the good and the not-so-good. We look forward to assisting you in refining your business strategies and achieving your goals. You can register for the 5-Day Have-Need-Do Business Check-in HERE 

We’d love to work with you in building your support team, whether it's SFSB or another company. We specialize in working as part of a team and building those relationships.

Strategies for Small Businesses is an agency with a laser-focus on strategies supporting small businesses both online and offline. Our support ranges from Brand Strategy to Marketing Strategy, to Task Implementation Strategy, to Team Management Strategy.

Engaging With Your Audience it is Rewarding For Everyone!

Engaging With Your Audience 
it is Rewarding For Everyone!

Building a strong and engaged audience is crucial for the success of businesses, content creators, and organizations. Here are some tips to help you build and grow your audience effectively:

1. Define Your Target Audience:

Before you start building your audience, you need to know who you want to reach. Define your ideal customer or follower by considering demographics, interests, and behaviors. This helps you tailor your content and marketing efforts to appeal to the right people.

2. Create High-Quality Content:

Consistently produce valuable and high-quality content that resonates with your target audience. Whether it's blog posts, videos, social media updates, or emails, content should be informative, entertaining, or inspiring. Quality content keeps your audience engaged and encourages them to share your content with others.

3. Leverage Social Media:

Social media platforms are powerful tools for audience building. Choose platforms where your target audience is most active, and consistently share content there. Engage with your followers by responding to comments, participating in discussions, and running contests or giveaways.

4. Utilize SEO Strategies:

Search engine optimization (SEO) is essential for content discoverability. Optimize your content to rank well in search engines, making it easier for new audiences to find you. Research relevant keywords and incorporate them into your content, meta descriptions, and titles.

5. Email Marketing:

Collect email addresses through opt-in forms on your website and social media platforms. Use these email addresses to send regular newsletters, updates, and exclusive content to your subscribers. Personalize your emails and make them valuable to encourage engagement.

6. Collaborate with Others:

 Collaborations can expand your reach. Partner with other businesses or influencers in your niche for co-branded content or promotions. Cross-promotion exposes your brand to their audiences, and vice versa.

7. Engage with Your Audience:

 Building an audience isn't just about broadcasting messages. Actively engage with your audience by responding to comments, questions, and messages. Show that you appreciate their feedback and input.

8. Consistency is Key:

Consistency in posting and messaging is essential. Create a content schedule to maintain a regular presence and keep your audience engaged. Irregular posting can lead to audience disinterest or loss.

9. Incentives and Offers:

Offer incentives to encourage people to join your audience. This can include discounts, free e-books, webinars, or other valuable resources in exchange for email sign-ups or social media follows.

10. Track and Analyze

Use analytics tools to track the performance of your content and audience growth. Pay attention to what works and what doesn't, and adjust your strategies accordingly. A data-driven approach can help you refine your tactics for better results.

11. Live Streaming and Webinars:

Live video can be a powerful way to connect with your audience in real-time. Host webinars, Q&A sessions, or live product demos to engage and interact with your audience.

12. Paid Advertising:

While organic growth is valuable, consider using paid advertising on platforms like Facebook, Google Ads, or Instagram to reach a wider audience. Target your ads to reach people who fit your ideal customer profile.

13. Community Building:

Create online communities or forums related to your niche or industry. Engage with your audience on these platforms, encourage discussions, and build a loyal community around your brand.

Building and maintaining an audience is an ongoing process. It requires patience, dedication, and a willingness to adapt to the changing needs and preferences of your audience. By following these tips, you can steadily grow your audience and cultivate strong, long-lasting relationships with your followers or customers.


We LOVE questions so please feel free to use one of the two modes within this website to reach us!

1. There's a “questions” form right here, use it and send us a question. We will get back to you within 24 hours!

2. You can also use the button and set up a quick call with me. It's absolutely free. I'd love to talk with you if you have questions about anything.


Are you doing all you can to build your email list? Are you doing all you can to nurture and build loyalty to you and your brand with your sharing content and marketing efforts? Are you staying consistent with your messaging? 

Register today for a Marketing and Client Care Analysis! 

You will get

  • A one-on-one initial sit down with Christina
  • A FULL written report breaking down a complete review of your marketing efforts containing not only the review results but also strategies to make improvements.
  • A one-on-one sit down to go over the findings and answer any questions

Limited time offer - we only have 3 spots available left through the end of the year.

Regular Price $997 Special Price $497

Remember you are not alone!  The team and I are here to help you.  If you have any questions, please use the link to get on my calendar and let's get your business plan filled out or updated!

Use this link to schedule a complimentary session today.

So, what are you waiting for? Contact us today to get started!


Connect with us on Facebook as well: 
https://www.facebook.com/sfsbagency


The Power of Building Your Audience: Collecting Email Addresses and Phone Numbers for Effective Marketing

The Power of Building Your Audience:
Collecting Email Addresses and Phone Numbers for Effective Marketing

In today's fast-paced digital world, the importance of building and maintaining a strong audience cannot be overstated. Whether you're a small business owner, a content creator, or part of a nonprofit organization, your audience is your lifeline. 

One of the most important tools at your disposal for staying connected with your audience is collecting their email addresses and phone numbers. In this article, we'll dive into the importance of this practice and how it can help you develop meaningful relationships with those you've come into contact with.

1. Direct Line of Communication:

One of the most compelling reasons to collect email addresses and phone numbers is the direct line of communication they provide. Unlike social media platforms or other third-party communication options, email and text messaging allow you to reach your audience directly. This means your messages are more likely to be seen and, therefore, more effective. Whether you want to share exciting updates, announce a sale, or provide exclusive content, email and SMS are highly effective channels. You just need to be sure not to abuse the ability to connect with people. Please be sure your message is of use to your audience.

2. Personalized Marketing:

The more you know about your audience, the better you can tailor your marketing efforts to their needs and preferences. Collecting their interests and the where/why they connected with you along with their name, their email addresses and phone numbers enables you to segment your audience, creating targeted marketing campaigns. By delivering content and promotions that are more relevant to each group, you enhance engagement and conversion rates. For example, you can send personalized product recommendations, special discounts, or event invitations based on the individual interests and behavior of your contacts.

3. Building a Community and Trust:

Building an email list or a phone contact list is not just about pushing your products or services. It's also an opportunity to build a community and establish trust. By regularly communicating with your audience through email newsletters, text messages, or phone calls, you can create a sense of belonging and loyalty. Share valuable content, offer helpful advice, and demonstrate that you genuinely care about their needs. In doing so, you'll build trust and strengthen the relationships you've established.

4. Staying Connected Beyond Social Media:

While social media platforms are excellent tools for reaching new audiences and engaging with your existing followers, they come with limitations. Algorithms can change, limiting your organic reach, and platforms may lose popularity over time. By collecting email addresses and phone numbers, you have a backup method to connect with your audience even if your preferred social media platform changes or becomes less effective. This diversification is essential for long-term sustainability.

5. Data Ownership:

When you collect email addresses and phone numbers, you retain ownership of this valuable data. You're not subject to the whims of third-party platforms that may restrict your access to your followers. This autonomy allows you to maintain control over your marketing efforts and the ability to adapt to changing circumstances and trends in the digital landscape.

Building your audience and collecting email addresses and phone numbers is a crucial strategy for effective marketing and staying connected with those you've come into contact with. These contact details provide a direct line of communication, enable personalized marketing, help you build trust and community, and offer an alternative to social media channels. By harnessing the power of email and SMS, you can create stronger connections with your audience and ensure the longevity of your brand or organization in an ever-evolving digital world. So, start building your audience and collecting those contact details today; it's an investment in the future of your success.

Are you doing all you can to build your email list? Are you doing all you can to nurture and build loyalty to you and your brand with your sharing content and marketing efforts? Are you staying consistent with your messaging? 

Register today for a Marketing and Client Care Analysis! 

You will get

  • A one-on-one initial sit down with Christina
  • A FULL written report breaking down a complete review of your marketing efforts containing not only the review results but also strategies to make improvements.
  • A one-on-one sit down to go over the findings and answer any questions

Limited time offer - we only have 3 spots available left through the end of the year.

Regular Price $997 Special Price $497

Remember you are not alone!  The team and I are here to help you.  If you have any questions, please use the link to get on my calendar and let's get your business plan filled out or updated!

Use this link to schedule a complimentary session today.

So, what are you waiting for? Contact us today to get started!

We LOVE questions so please feel free to use one of the two modes within this website to reach us!

1. There's a “questions” form right here, use it and send us a question. We will get back to you within 24 hours!

2. You can also use the button and set up a quick call with me. It's absolutely free. I'd love to talk with you if you have questions about anything.


Connect with us on Facebook as well: 
https://www.facebook.com/sfsbagency


Organization Removes Stress and Brings Success

Organization Removes Stress and Brings Success

Welcome to the Make It Happen Podcast, brought to you by Strategies for Small Businesses. 

Hi, I’m Christina Littrell-Williams and today I am going to talk about how easy it is to get overwhelmed working ON your business; setting up marketing plans, communicating with your database, creating content, and building out products/programs/offers.

Each of those areas need your direct focus, and when you are trying to juggle them all at once it can become messy!

ORGANIZATION is key!  

To create a strong sense of organization in your business you should have the following:

  • A marketing plan/calendar in place that reflects the paths noted in your plan focused on achieving the goals you set for your business. In creating your marketing calendar, begin with a big overview for the year, indicating where you are starting and where you want to end up. Then you will break it down by quarters, where you’re starting that quarter and where you want to end up at the end of that quarter. All of this will lead up to your year-end goal. THEN… detail out one quarter at a time focusing on your starting point and your ending point. You will create paths to reach each “end of the quarter” goal. When you start the next quarter you might have to adjust the starting point based on the results from your prior quarter but you’ll have guidelines in place for action to be taken.
  • Maintain records of all of the places your business appears, all of the tools you have collected, all of the marketing paths you have taken and are taking now, and results from those efforts.

It sounds like a lot of “stuff” to put together and I won’t kid you, it is, BUT once you have the notes in place and processes setup, moving forward will be A LOT EASIER and less stressful. You will feel more in control over what is going on IN your business allowing you to work with clients and customers.

I invite you to go over to StrategiesForSmallBusinesses.com and download the Branding and Purpose Checklist. This will help you work through the questions you need to answer and really helps you have a focused dive into all of your Branding.

If you have any questions, remember we're always here for you. Just utilize the question button on the website and will get back to you.

Thank you

if you want more from Strategies For Small Businesses, #SFSB, stay connected by subscribing to our list and connecting in Facebook https://www.facebook.com/sfsbagency 

I want to invite you to join us for our upcoming 5-Day Challenge, “Have, Need, Do” This challenge is focused on helping you organize all of your business assets. 

By the end of the Challenge you will know what you HAVE, what you NEED, and what you should DO to move your business forward. It’s best to attend live, but if the time doesn’t work for your schedule you will have access to the replays. There will be handouts to help you organize and plan! There will also be a Q&A day where you can join LIVE or send in questions.  We look forward to seeing you there! 

By Opting in you are agreeing to receive communications from Strategies For Small Businesses. You are welcome to unsubscribe at any time you feel we are not a good fit.

(Register to get text reminders is recommended but completely optional)

We’d love to work with you in building your support team, whether it's SFSB or another company. We specialize in working as part of a team and building those relationships.

We look forward to hearing from you so you can work with an expert to help you grow your business!

In Your Business… Do You Take Action or Do You Make Excuses?

In Your Business... Do You Take Action or Do You Make Excuses?

If you're like most small business owners, you're probably always looking for ways to improve your business. But sometimes it's hard to know where to start or what steps to take next. If this sounds familiar, don't worry – you're not alone! Many small business owners find themselves stuck in this situation at some point or another. But the good news is that there are steps you can take to get out of this rut and make progress toward improving your business. So what are these steps? And more importantly, which one should you focus on first?

Today we'll explore three key steps that you as a small business owner can take to get started on your journey toward improvement. We'll also talk about which step is the most important and why it's vital to take action rather than make excuses. So, if you're ready to start making progress in your business journey, keep reading!

As a small business owner, you are always looking for ways to improve your business. But where do you start? You hear “do this”, “do that”, “use this tool”, “you have to have this in your business” all around you. There are so many suggestions of musts and have-tos that you can get overwhelmed. You start implementing all of those suggestions at one time and find none of them are actually getting done. What happens? You burn out. You find yourself making excuses as to why things are not happening and you stop taking action. 

Stay focused and make sure you have a plan in place. A Business Plan and an outline for your Ideal Client is a perfect foundation to build on. With a plan in place you can evaluate if those must haves and have tos are right for you, your business, and most important, YOUR CLIENTS.

Here are three key steps that you can take to get started on your journey toward a continuing successful business:

Set Some Goals 

What are your plans for the future of your business? What do you want to achieve in the next year, or even the next five years? Once you have set some goals, you can start planning how to achieve them.

Take Action

Once you have set some goals, it is time to start taking action to achieve them. This might involve making changes to your products or services, changing the way you market your business, or anything else that will help you move closer to your goals.

Measure Your Progress

As you take action and make changes, it is important to measure your progress so that you can see how well you are doing. This will help you adjust your plans and stay on track toward achieving your goals.

These three steps can get you started on the journey toward improving or opening your small business. 

So what are you waiting for? 

Remember, a well-executed business plan is the foundation for any successful journey. 

SFSB is on duty and ready to serve. If you have questions about how to get started, please don’t hesitate to reach out to us for assistance.  Success takes hard work but it is definitely attainable if you put forth the effort! So what are you waiting for?

I invite you to join me for the upcoming #SFSB The 5-Day “Have, Need, Do”Business Challenge!

Remember you are not alone!  The team and I are here to help you.  If you have any questions, please use the link to get on my calendar and let's get your business plan filled out or updated!

Use this link to schedule a complimentary session today.

So, what are you waiting for? Contact us today to get started!

We LOVE questions so please feel free to use one of the two modes within this website to reach us!

1. There's a “questions” form right here, use it and send us a question. We will get back to you within 24 hours!

2. You can also use the button and set up a quick call with me. It's absolutely free. I'd love to talk with you if you have questions about anything.


Connect with us on Facebook as well: 
https://www.facebook.com/sfsbagency


Message Marketing Series – Direct Mail

Message Marketing - Direct Mail

Welcome to the Make It Happen Podcast brought to you from Strategies for Small Businesses (#SFSB).  We are continuing with the Message Marketing Series. Through this series I have covered an introduction to Message Marketing , Email Marketing, Text Message Marketing and Social Media Message Marketing. Today we will focus on our final piece in Message Marketing, Direct Mail and using it for Marketing Purposes.

YEP, Direct Mail ... Snail Mail… Pony Express…  it is still valuable and it does increase revenue along with expanding your email marketing lists & text messaging lists.

In this digital age, people look forward to messages and notes in the mail. Of course not the junk mail, but an actual meaningful message. 

You can send flyers or promotional offers that resemble advertisements you currently receive, but they don’t generate an increase in response or engagement. 

Break the marketing mold!

You can change it up and create heartfelt, useful information, special content postcards and greeting cards to your current clientele and even prospects. They become GAME CHANGERS, I promise!

Response Rate

The response rate for direct mail is 4.4 percent, compared to a 0.12 percent response rate for email (Dec 2020), and you can increase this percentage with heartfelt messages.

 

What is a “heartfelt” message?

A Heartfelt message is one that contains a true investment with the receiver. 

Examples:

  • Happy Birthday
  • Happy Anniversary
  • Sympathy
  • Congratulations–not only on their successes but also when you see successes in their families since people share moments in Social Media freely.
  • Reminders about services clients and prospects might need to come back for. Hey have busy lives. Help them out, but don’t be too pushy.
  • Check in just to say Hi, and remind them you are there if they need anything.
  • On-boarding steps to be taken for new people to your business.
These are just a few of the reasons for sending heartfelt messages to your list.

What businesses can benefit the most from Direct Mail? The simple answer is ALL, but some businesses can see a greater exchange in engagement than others.  

I recommend the following small businesses use direct mail to connect with their current clientele, and I would even risk saying it is a must:

  • Insurance Offices
  • Realtors
  • Personal Care Providers, i.e. Massage Therapists (privately owned and also massage facilities)
  • Hair Care Specialists
  • Estheticians
  • Home Cleaning Technicians
  • Sales Offices
  • Locally Owned Restaurants
  • Food/Supplies - private supplies, i.e., local farms to their buyers
  • Activity/Event Locations, i.e. Dance Studios, Play Places, Golf Courses, and so on.
  • Coaches and Consultants

I invite you to go over to StrategiesForSmallBusinesses.com and download the Branding and Purpose Checklist. This will help you work through the questions you need to answer and really helps you have a focused dive into all of your Branding.

If you have any questions, remember we're always here for you. Just utilize the question button on the website and will get back to you.

Thank you

if you want more from Strategies For Small Businesses, #SFSB, stay connected by subscribing to our list and connecting in Facebook https://www.facebook.com/sfsbagency 

Several businesses I have worked with  have increased their revenue just by taking a moment to reach out to their clients and prospects.

“Yes,” you might be saying, “but this is so time consuming and I’m already short on time or Where will I find the time to send cards/postcards?”

The brilliant part of this is using an automation tool to do it for you. Using an amazing tool that you can set up and let work for you is another way to leverage your time, while also building your engagement and revenue.

Create a card, insert a personal message and the tool will then merge in your recipient’s info–such as name and key other points you know about – to complete the message. 

The next step is to personalize by designing the cover image including pictures inside, along with your message. You can even create a QR Code if you want the recipient to see something. Personalize your message even more by sending gifts along with your card. Choose your gifts from a well-stocked catalog. Larger businesses can have your own swag stocked to ship with your messages!

Some recommendations for business specifics:

Insurance Agents:

  • Stay in front of your clients, reach out to them to see if they would like you to review their current policies to see if there is anything that can be updated or changed to benefit them.
  • Do a check-in before summer asking, “Hey, did you get any new toys for the summer that might need to be covered so your investment stays safe?”
  • Check in if you have any new services you offer - like you started offering health care along with other insurance policies you write.
  • If you know your customers have a small business,send a card asking if they have small business insurance. If they do, ask if they’d like you to do a complimentary comparison to see if you can save them money. If they do not have a policy in place, explain why such coverage is important.
  • Business personalized swag


Realtors:

  • Connect with people when they are going through the “pending sale/purchase” process, consoling them that it is a waiting period and reassuring them you are here.
  • Congratulate your new buyers with a perfect 5x7 frame-able image of them in front of their new home, memorializing the moment.
  • Congratulate your sellers on the move they made to sell their home wishing them well in their new adventure and ask if there is anything you can help them with in the future. Again, remind them you are there for them.
  • Check in with your buyers and sellers telling them you would love to hear what they are up to these days.
  • Connect with your sellers and buyers asking for referrals and testimonials.
  • Ask satisfied clients for Yelp reviews
  • Business personalized swag.



Local Small Businesses/Restaurants:

  • Thank customers/clients for visiting
  • Offer Birthday Specials during their birthday month
  • Discount for special meal or buy one-get one
  • Ask for testimonial/review with a link or QR code in it to a form page to take the testimonial/review
  • Invite a friend to join you to shop or eat here discount for the meal (this will add to your list)
  • Business personalized swag.



Auto Repair:

  • Welcome new customers to your service center
  • Send out 6-month reminders for oil changes
  • Specials on tiles/oil changes/other services
  • Introduce prospects to all you do at your service center
  • Invite new customers to give you a review
  • Business personalized swag.

Online businesses will benefit just as much from this form of connection with prospects and current clients. This brings the “virtual” relationship to a more personal friend level.

I can remember back when I started my business, I was taking a training class on 1Shoppingcart to expand my knowledge. It was a great class! We had to take the training then do the homework and turn it in so the instructor would make sure we were getting what she was teaching. 

It was a 6-week class. I made every class until my sister fell ill. It was sudden and within 3 days she passed. I missed a session and two homework turn-ins. The instructor noticed I was not there. It was out of character and so she reached out to me to “call me to the carpet” for being MIA… I apologized for not having time to reach out to her and explained what happened and she extended my training BUT she also took it further.  he sent me a card with a heartfelt message and peaceful thoughts for the loss of my sister.  

This was 15 years ago and I STILL remember this and it is still an emotional moment that someone that I have never “met” took the time to support me. Still today, I fully support her business and training and recommend her to those who might benefit from what she teaches.

No matter what business you are in, these small gestures go a long way!

Take the time to invest in those that support you and your business no matter what that is. You have the chance to build relationships, loyalty to you and your brand, and create a buzz that leads to building your database. 

Just remember the key to success is a heartfelt message! If you would like to try using MailBox Power for Direct Mail please go here and register for $24 ($14 monthly and $10 to get your wallet started to send)  

The amazing part of this program is this: not only can you send a heartfelt message, but also personalized gifts. 

If you need help with integrating direct mail into your personal marketing plans/funnels, reach out to us. We at Strategies For Small Businesses look forward to helping you build and support your community/tribe/database.

We’d love to work with you in building your support team, whether it's SFSB or another company. We specialize in working as part of a team and building those relationships.

We look forward to hearing from you so you can work with an expert to help you grow your business!

To gain access to more free strategies for small businesses, or to stay connected, visit our website at StrategiesForSmallBusinesses.com. Connect with us on Facebook. https://web.facebook.com/sfsbagency

If you have any questions, need any support, or you need any ideas, feel free to reach out to us on the form provided HERE. We're here to support you.

2. You can also use the button and set up a quick call with me. It's absolutely free. I'd love to talk with you if you have questions about anything.


The biggest thing to make note of and always remember is this: don't hesitate to reach out when you need support! You don’t have to do it all alone, or become an expert on every working item, marketing plan, nurturing cycle, and tech piece in your business. Focus on your clients and get help with the rest!

Connect with us on Facebook as well: 
https://www.facebook.com/sfsbagency

We are here to support you!  Schedule below to have a Marketing & Client Care Analysis completed on your business.  Receive a full detailed report with the findings in consistency across your marketing platforms.  You will also receive several suggestions you can take action on to improve what you are doing now and increase engagement and revenue. 

Register Today for Your Marketing & Client Care Analysis

You Have Your Business idea or in Place, Now What?

You Have Your Business idea or already in Place, Now What?

Businesses are challenging on many levels....

  • Finding clients/customers
  • Marketing Platforms - which to use
  • Finances
  • Advertising
  • Getting Referrals
  • Creating Programs/Materials
  • Having Current Content to Post
  • Website
  • Social Media
  • and the list goes on...

When people go into business they usually fall into one of two categories:
1) Obsessed with all of the "details" and lose sight of the big picture
2) Hang up a sign and start selling before they have a plan in place

Success comes from a combination of the two!  You need to have the details together. You should have a plan for your business.  This plan should include the BIG picture, where you want to be and what that looks like and it should also include some milestones to hit as you are building your business.  Do you have one of those written out yet?  IF you do not there is a download below for you to use.

In addition to the business plan, you should have already started researching for the right place for your ideal clients. When you researched a bit about what you have to offer with your program/product/services, where do you see the biggest group that need you?  Is it online or at live networking events? Will you benefit from joining your local Chamber of Commerce or have you already started online relationships in groups that will welcome your program/product/services solving problems they have?

Most people go into business because they love doing the "thing" they are planning to do.  

They have a talent that we can benefit from and they just know it and that is what they focus on.  This can slow the building of the infrastructure of the business and distracting from the details that need to be in place to handling building for growth and success.

Working with business owners, I always make sure these foundational elements are in place.

Without these elements in place it would be like trying to live in a home without a foundation and framing done to hold up the walls.  Those elements bare the weight of the growth of your home just as the infrastructure in place will bare the weight of your business growth!

Even if you already have your business running it is not too late to do your Business Plan, download it ]below and fill it out. 

IF you did a business plan when you started your business and it has been a year or more, it is time to revisit it and update it!  As we know, everything will take-on slight changes and you want to make sure your plan in writing reflects those changes. Most importantly about reviewing your past Business Plans is to make sure you did not "squirrel" and lose focus on what you were working towards!

Not sure what to do? 

Start with this Business Plan...  

Remember you are not alone!  The team and I are here to help you.  If you have any questions, please use the link to get on my calendar and let's get your business plan filled out or updated!

Use this link to schedule a complimentary session today.

So, what are you waiting for? Contact us today to get started!

We LOVE questions so please feel free to use one of the two modes within this website to reach us!

1. There's a “questions” form right here, use it and send us a question. We will get back to you within 24 hours!

2. You can also use the button and set up a quick call with me. It's absolutely free. I'd love to talk with you if you have questions about anything.


Connect with us on Facebook as well: 
https://www.facebook.com/sfsbagency


A full communicative report about your current marketing efforts.

Need Support? Take The Guessing, The Hoping, The Unknown Out Of Your Marketing!

  • Are All Of Your Marketing Efforts Working Together And Creating Your Intended Results?
  • Are You Doing All You Can To Nurture Your Current Client/Customer Base And Keep Them Looking To You For Products & Services?
  • Do You Know What Tools You Need And What You Don't Need For Your Marketing?

Get The Big Picture Of  Your Current Business!

Register Today for Your Marketing & Client Care Analysis

Message Marketing Series – Social Media Messenger Platforms

Message Marketing - Social Media Messenger Platforms

Welcome to the Make It Happen Podcast brought to you from Strategies for Small Businesses.  Hi I’m Christina Littrell-Williams and we are continuing with the Message Marketing Series. Through this series I have covered an introduction to Message Marketing , Email Marketing, and Text Message Marketing. Today we will focus on Social Media Messaging for Marketing Purposes.

It seems that just about everyone is on one Social Media platform or  several of them. Social Media started out MANY years ago with just a couple platforms and has grown to include a wide variety of places to "be" and "things to do".

It can be confusing which platform is better than the other, which one should you focus on, or which one is the easiest one to use. 

My first piece of advice is don’t force it!  Don’t force yourself to be on a social media platform just because it is the “trend” and it seems like that is where everyone is at.  You need to be true to who you are!  Though you do need at least one social media platform, it needs to be one you are comfortable on.

Two very important questions to ask yourself: 

Where do you currently “social” interact with your prospects?  

Where are your current clientele spending their time on Social Media?

Truth: Social Media is not going away!

Each of the social media platforms have a public connection along with the ability to private message people.  You want to use all methods of connecting with the right people, methods that are available to you. Having said that, you will also want to not overdo it!  There is a thin line here: be sure you have your boundaries set before you start.

There are 3rd-party programs out there that can assist in automating your messages within different social media platforms.  Be very careful using any 3rd-party program, the different social media platforms have set up strict rules to “messaging” people to avoid spamming and I respect that, I know personally I do not want to end up on someone’s spam messaging list, do you?

What are some of the rules we have to adhere to?

  • First and Foremost, you have permission to message them
  • Limit the number of messages you send to a receiver in a specified amount of time
  • Be sure the content of the message is relevant to the receiver
  • FB/IG  has a 24 hour rule, to send an automated message there needed to be an exchange between you and them within the last 24 hours
  • NO SPAMMING

I invite you to go over to StrategiesForSmallBusinesses.com and download the Branding and Purpose Checklist. This will help you work through the questions you need to answer and really helps you have a focused dive into all of your Branding.

If you have any questions, remember we're always here for you. Just utilize the question button on the website and will get back to you.

Thank you

if you want more from Strategies For Small Businesses, #SFSB, stay connected by subscribing to our list and connecting in Facebook https://www.facebook.com/sfsbagency 

Some of the platforms are:

ManyChat - they are great to use to start an engagement from your website or an offer or event. They do a great job at educating you on best practices and give you suggestions on how to best use this tool.  They also teach you to engage people in messenger through Email or Text if you needed to get people back into an automated series.

Hyperise - is a platform that has tools that work with your LinkedIn account, website, and some other social media platforms. 


If automating is not in your near future, you can manage your social media exchanges personally or have a team member dedicated to managing/watching it for you.  Though if you have a team member managing it, I recommend that they give you what messages/posts/comments came in and YOU give them a reply to those to post on your behalf.  You do not want to be removed from your Social Media altogether - it is supposed to be PERSONAL one-to-one.

Suggestions for using Message Marketing:

  • Ask a question about how they are doing and start an engagement and then bring them to a platform that is easily managed to give them the information that best fits what they need based on how they are doing.
  • Share new content you posted - a short blurb with a link
  • Suggest connecting with a link to a calendar scheduling application.  Only do this if you know the person/people and can give them a reason why they should schedule to meet with you.
  • One simple message announcing a new free event/training/offer you are doing.

We’d love to work with you in building your support team, whether it's SFSB or another company. We specialize in working as part of a team and building those relationships.

We look forward to hearing from you so you can work with an expert to help you grow your business!

To gain access to more free strategies for small businesses, or to stay connected, visit our website at StrategiesForSmallBusinesses.com. Connect with us on Facebook. https://web.facebook.com/sfsbagency

If you have any questions, need any support, or you need any ideas, feel free to reach out to us on the form provided HERE. We're here to support you.

2. You can also use the button and set up a quick call with me. It's absolutely free. I'd love to talk with you if you have questions about anything.


The biggest thing to make note of and always remember is this: don't hesitate to reach out when you need support! You don’t have to do it all alone, or become an expert on every working item, marketing plan, nurturing cycle, and tech piece in your business. Focus on your clients and get help with the rest!

Connect with us on Facebook as well: 
https://www.facebook.com/sfsbagency

We are here to support you!  Schedule below to have a Marketing & Client Care Analysis completed on your business.  Receive a full detailed report with the findings in consistency across your marketing platforms.  You will also receive several suggestions you can take action on to improve what you are doing now and increase engagement and revenue. 

Register Today for Your Marketing & Client Care Analysis
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